① Do pre-sale service:

● The company has a group of provincial technical experts, academic and technical leaders of the title of experienced engineering, business management personnel and a large number of skilled workers, can provide high voltage vacuum circuit breaker engineering design and other complete services.

● Help customers optimize the design and ordering scheme, so that customers can find the most suitable choice for themselves, and ensure the production needs of customers.

● It can be designed and produced according to the national standard (GB) for customer needs and practical use. At the same time, it can be designed and produced according to the recommended standard of the International Electrotechnical Commission (IEC), the recommended standard of the International Telegraph and Telephone Advisory Committee (CCITT), the British standard (BS), the German standard (DIN), the Japanese standard (JIS), the American standard (ASTM), and the French standard (NF). High voltage vacuum circuit breaker can also be designed and manufactured according to different special purposes. To provide customers with detailed product technical parameters, functional characteristics, etc., to help customers choose suitable for their products.

● Strengthen pre-sales technical exchanges and communication, and set up different sales plans for different needs of customers.

② Quality sale service

● In the sales process, timely communication with customers, transfer effective information, better meet the requirements of customers, not only to provide customers with quality products, but also to provide high and low voltage circuit breaker installation and related technical services.

● Set up a fast supply system, according to customer production needs, timely delivery of products.

● Regularly inform customers of the progress of product production.

③ Improve after-sales service

● The company has formulated the "Company's after-sales service Management Measures" to standardize after-sales service behavior and optimize after-sales service procedures.

● The "Customer Complaint Handling Measures" has been formulated, clearly stipulating specific contents such as complaint acceptance and handling procedures to shorten the complaint handling cycle.

④ Establish customer relationship management system

● Establish a customer file management system, regularly analyze the main customer loss information, and evaluate and improve the method of establishing customer relationship.

● The company regularly evaluates key customers and strategic partners to consolidate and maintain the win-win relationship of friendly cooperation between the two sides. To provide customers with strong technical support and relevant technical operation training, so that customers come with excitement, satisfaction and return. In the face of market fluctuations, changes in supply and demand, force majeure, corporate strategy adjustment and other uncertain factors, the way to deal with customers will also be adjusted accordingly.

⑤ The company provides free technical training and guidance